If you would like to return some or all of the items in your order to us, please allow up to a few business days (excluding weekends and holidays) for your return to arrive back at our warehouse and be processed. We will send you a confirmation email once we have received your return.
Klarna will send you your invoice by email as soon as your order has been shipped. Please be sure to pay attention to the billing deadline stated on your invoice. Klarna invoices are due 14 days after you receive your invoice. Your statutory right of withdrawal and the JmksportShops return policy remain unaffected by this deadline. You only pay for the items you actually keep.
If you have just returned one or more items and the end of the invoice deadline is approaching, we recommend that you register the return in the Klarna portal. If you have any questions , Hot Deals Women will be happy to help you.
If you still received a reminder even though you had already returned your items or order:
If the payment deadline on the invoice has passed, Klarna will automatically send you a reminder. In this case, please contact Hot Deals Women directly.
If you are waiting for a refund:
Klarna will automatically refund you the amount for items that you returned but have already paid for. Please wait for the updated invoice to confirm that the return has been received. You can then expect around 2-5 more banking days until the amount is back in your account.
If you have any further questions about your Klarna invoice, please contact Hot Deals Women directly.